+38 (050) 712-01-01
25 Blagovishchenska Str., Kharkiv, Ukraine
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Privacy Policy according to GDPR

We take the security of your personal information very seriously and adhere strictly to the rules of the data security laws. Personal information is only collected on this website in the amount required for technical and organizational purposes. Under no circumstances will this gathered data be sold. The following explanation gives an overview on how we manage this protection and what sort of data is collected and for what reasons.

External Links

This website contains connections to third party websites (“external links”). We are not responsible for the privacy policies or the content of such external websites. The respective operators are liable for these websites. At the time of the first connection to these external links the provider reviewed these websites for possible legal violations, but none were apparent. The provider has no influence at all over the current or future presentation and content of the linked websites. The provision of external links does not mean that the provider is in agreement with the link or content behind the link. The provision of external links does not mean that the provider is in agreement with the link or content behind the link. A continual review of external links without a specific notification of a legal violation cannot be reasonably expected. Should the provider become aware of legal violations such external links will be immediately deleted. Hereby we distance ourselves explicitly from the content of all websites linked from this website. This statement applies to all the links found on our homepage. The individual operators are exclusively responsible for the content of those linked sites.


These internet pages use cookies. Cookies are text files which are placed on a computer system through an internet browser and saved. Many internet pages and servers use cookies. Many cookies include a so-called cookie-ID. A cookie-ID is a definitive identification of the cookie. It consists of a series of letters or numbers via which internet pages and servers which an internet browser has visited can be determined by the cookie saved there. This makes it possible for the visited internet sites and servers to differentiate the individual browser of the person in question from other browsers. A certain internet browser can be recognized and identified via the cookie-ID.

Through the use of cookies we can present the users of the website user-friendly services which would not be possible without the placing of cookies. Using cookies enables us to optimize the information and offerings on our website for the purposes of our users. As already stated, cookies enable us to identify users who visit our website more than once. The intention of this recognition is to make the use of our website easier for the users. The user of a website which uses cookies, for instance, must not re-enter his user data each time he visits the site, because this information is taken from the internet site and the cookie placed in the user’s computer system.

A user can prevent the placement of cookies by our website at any time through the appropriate setting in his computer browser and thereby permanently reject cookies. Additionally, previously placed cookies may be deleted at any time by an internet browser or other software programs. This is possible in all commo internet browsers. If the user should deactivate the placement of cookies in the browser he is using, then it is possible that not all functions of our website will be available to their full extent.

Personal data

Personal information is any information that makes any statement about an identified or identifiable natural person including name, gender, or email. In addition, there is anonymised data that cannot be assigned to any specific person. This mainly includes statistics about data on user behaviour.

Online contact form

For each contact form, the following information is required for a smooth process of the request: current diagnosis or illness, previous therapy and last treatments, diagnoses or findings (which you can upload), first name, last name, telephone number, email, place of residence and Skype login (if Skype consultation is required). This is also transmitted to the doctor to make an appointment.

No transfer of personal data

Unless otherwise specified in these data protection regulations or legal regulations, no personal data will be passed on to third parties.

Storage of personal data

Electronic personal medical information, which can be accessed through a personal account on the site, is stored in the MedITEX database in accordance with its privacy policy. Personal medical information in paper form is stored in the archival repository of the Clinic in accordance with the legislation of Ukraine.

Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. („Google“). Google Analytics uses so-called „cookies“, text files which are saved on your computer and enable an analysis of the websites you use. As a rule, the information obtained by the cookie about your use of this website is transferred to a Google server in the USA and is saved there. In the case of an activation of IP- anonymization on this website your IP address will be shortened within the member states of the European Union or in other participating states of the agreement in the European economic area. Only in exceptional cases will the full IP-address be transferred to a server in the USA and shortened there. IP- anonymization is active on this website. On behalf of the owner of this website Google will use this information to evaluate your use of the website in order to create reports on the website activities and to provide other services connected to the website and the use of the internet to the website operator. The IP-address
which is provided by your browser to Google Analytics will not be combined with other data at Google. You can prevent the placement of cookies with the appropriate setting in your web browser, but we must point out that in such a case you will not be able to completely use all the functions of the website.

Google AdWords

On our website we use an online advertising program from Google Inc. called Google AdWords. This uses conversion tracking. With this tool Google AdWords places a cookie on your PC when you come to our website via a Google advertisement. After 30 days the cookie is no longer effective. It is not used to trace you. If you, as a user, visit our website and the cookie is still functional then both we and Google can see that you clicked on a certain advertisement and were directed to our website. In doing so every Google AdWords customer has another cookie placed. Such cookies cannot be tracked through the websites of the AdWords customers. Information collected by the conversion cookies is used to collect conversion statistics for AdWords customers. In this manner we as customers discover the total number of customers who have reacted to one of our advertisements and are thereby directed to a website which is equipped with a conversion tracking tag. This procedure does not give us any information which we could use to identify you personally as a user. If you do not want this tracking procedure to be used then the cookie for the Google conversion tracking can be deactivated in your internet browser. Please use the Help function in the browser for further information.

Social Plugins (e.g. “Share-Buttons”)

We want to point out here expressly that Social Plugins (such as Facebook “Like Buttons”) – when enabled by the corresponding user interaction (e.g. clicking) – may collect user data in the background and transfer it to the servers of the respective Social Network (e.g. Facebook). You must be aware of this procedure. Servers external to our structure are beyond our control, and they, therefore, fall outside the scope of our responsibility. In this regard, responsibility for data processing rests with the provider or operator of the respective Social Network.

Data protection policy for the use of facebook plug-ins (“like” button)

Plug-ins of the social network Facebook are integrated into our websites. You can identify Facebook plug-ins by the Facebook logo or the “Like” button on our website.

When you visit our websites, the plug-in will create a direct link between your browser and the Facebook server. Facebook is thereby informed that you visited our website from your IP address. When you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the contents of your websites to your Facebook profile. Facebook can thereby assign the visits to our sites to your user account. We would like to hereby point out that we, as provider of these sites, receive no knowledge about the contents of the transmitted data or their use by Facebook. If you do not want Facebook to allocate your visit to our websites to your Facebook account, you must log out of Facebook.


The Data Controller has integrated components of YouTube on this website. YouTube is an Internet video portal that allows video publishers to post video clips and other users to view, rate and comment on them free of charge. YouTube allows the publication of all types of videos, which is why complete film and television programs, music videos, trailers or videos produced by users themselves can be called up via the Internet portal.

Each time one of the individual pages of this website is accessed, which is operated by the Data Controller and on which a YouTube component (YouTube video) has been integrated, the Internet browser on the information technology system of the data subject is automatically prompted by the respective YouTube component to download a representation of the corresponding YouTube component from YouTube.

If the data subject is logged on to YouTube at the same time, by calling up a subpage containing a YouTube video, YouTube recognizes which specific subpage of our website the data subject is visiting. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.

YouTube and Google receive information via the YouTube component that the data subject has visited our website whenever the data subject is logged on to YouTube at the same time as accessing our website; this happens regardless of whether the data subject clicks on a YouTube video or not. If such a transmission of this information to YouTube and Google is not desired by the data subject, the data subject can prevent the transmission by logging out of their YouTube account before calling up our website.

Use of Google Maps and Google Fonts

On this website we use the offering from Google Maps. This enables us to provide you with interactive maps directly in the website, and permits you to comfortably use the map functions.

Through the visit on the website Google receives the information that you have called up the corresponding sub-page on our website. Additionally the data named in § 6 of this statement is transferred. This takes place regardless of if you are logged in through a Google user account, or if you do not have a user account. If you are logged in with Google then your information will be credited to your account. If you do not want the information associated with your Google profile then you must log off prior to activating the button. Google saves your information as a user profile and uses it for advertising purposes, market research and/or needs- based design of its website. Such an evaluation takes place particularly (even for non-logged-in users) to provide customer oriented advertising and to inform other users of the social networks of your activities on our website. You have a right to protest the creation of user profile, though you must take this protest to Google directly.

This website uses Google Web Fonts to present the different scripts. No cookies are placed in this process. Google Webfonts are a standard in modern web design. The use of Google Webfonts takes place in the interest of a common and attractive presentation of our on-line presence. This is a legitimate interest in the sense of Art. 6 para. 1f GSPR.

The Google fonts are embedded locally.

LinkedIn Insights

On our website you will find plug-ins from the social network LinkedIn. The LinkedIn plug-ins can be recognized by their logo or the “recommend” button. Please note that when you visit our website the plug-in sets up a connection between your internet browser and the LinkedIn server. LinkedIn is thereby informed that our website was visited by your IP address. If you click on the “recommend” button from LinkedIn and simultaneously are logged in to your LinkedIn account then you are able to link the content of our internet site to your user profile at LinkedIn. In this manner you make it possible for LinkedIn to see your visit to our website and connect the visit to your user account. You should know that we have no information on the content of the transferred data or its use at LinkedIn.

Declaration of consent

By ticking the checkbox for the Consent Declaration when submitting the contact form you are explicitly giving your informed consent for the collection, processing and use of the personal information, including your health data, that you provide for this purpose to us in order for us to obtain information on options for and the cost of the medical services that you are interested in.